Everything you need to know about T3CH interactive tables.
Common Questions
Get Your Questions Answered
How much does the T3CH table cost?
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The T3CH table costs £5,500 + VAT for outright purchase, or £149/month + VAT on a 36-month lease. Both options include delivery, setup, all activities, warranty, and ongoing UK support. There are no hidden costs.
Is it difficult to set up?
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No. Setup takes under 5 minutes. Simply plug it in and it's ready to use. There's no IT configuration, no software to install, and no technical knowledge required. If you can plug in a kettle, you can set up a T3CH table.
Does it need WiFi or internet connection?
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No. The table works completely offline. All activities are pre-loaded so you never need WiFi, passwords, or internet connectivity. This means no dropouts, no security concerns, and reliable performance every time.
Do staff need training to use it?
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No formal training is required. The table is designed to be intuitive - if your staff can use a smartphone or tablet, they can use the T3CH table. We provide simple guides, but most staff are confident within minutes of first use.
Is it suitable for residents with dementia?
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Absolutely. The T3CH table is specifically designed for dementia care. Activities are intuitive, require no reading or complex instructions, and work across all stages of dementia. Many care homes report that residents with advanced dementia engage beautifully with the table.
What types of activities are included?
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Activities include music from different eras, reminiscence scenes, gentle games, visual activities, and calming interactions. Everything is designed to be dementia-friendly, intuitive, and engaging. New activities are added regularly at no extra cost.
What support do you provide?
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We provide comprehensive UK-based support via phone and email. Our team understands care environments and is here to help with any questions or issues. Support is included at no extra cost for both purchase and leasing options.
What if something goes wrong?
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All tables come with a 12-month warranty covering parts and workmanship. If you experience any issues, our UK support team will help resolve them quickly. For leasing customers, warranty coverage continues throughout the lease period.
Is it wheelchair accessible?
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Yes. The table is height-adjustable to accommodate wheelchair users and residents with different mobility needs. This ensures comfortable access for everyone in your care home.
Is it easy to clean?
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Yes. The table features wipe-clean surfaces designed for infection control. You can clean it quickly between sessions using standard care home cleaning products, making it hygienic and safe for all residents.
Can it be moved between rooms?
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Yes. The table has lockable castors, making it easy to move between different areas of your care home. Use it in the lounge, activities room, or individual bedrooms as needed.
How many residents can use it at once?
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The large screen works well for both individual sessions and small groups. Typically 3-5 residents can gather comfortably around the table, though it's equally effective for one-to-one care.
Can we try before we buy?
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We offer free demonstrations at your care home. This allows you to see the table in action with your residents before making any commitment. Contact us to arrange a demo that suits your schedule.
What's the difference between purchasing and leasing?
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Purchasing (£5,500 + VAT) means you own the table outright with a one-time payment. Leasing (£149/month + VAT) spreads the cost over 36 months with no upfront payment. Both include the same table, activities, warranty, and support. Choose what works best for your care home's budget.
Is delivery included?
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Yes, UK mainland delivery is included in both purchase and leasing prices. We can also arrange setup assistance if required.
